Rainbow Homes program believes that having relevant and comprehensive  knowledge can significantly impact the quality of what one does. It has a dedicated unit that works to deepen the understanding of the street children and the nuances of working with them. We have systematically studied and identified and documented a set of good practices that helps ensure a standard quality of care  across all the homes, across the cities.
The knowledge that has been generated and documented into handbooks is being recognized as “ first of its kind” initiative in professionalizing care for street children.
The Knowledge Development and Dissemination Centre researches, learns, documents and shares good practices in caring for children, especially the urban child in difficult circumstances through raising awareness, sensitization and strengthening the capacities of both government and peoples organizations to ensure the rights of childhood – Protection, Development and Participation

Child Protection Policy

This Policy has been developed is a tool to enhance the commitment of the organization to provide a child safe environment and is based on intensive research of nationally and internationally understanding of child protection. Apart from an introduction to the various kinds of behaviors that constitute abuse, and how one might be subjecting children to it intentionally or unintentionally, a code of conduct for all persons associated with the children in the home was also included. It also includes a detailed section on prevention and one on practical protocol of addressing a violation of norms.

The comic version of Child Protection Policy

This was developed to ensure that every child in the Rainbow Home and Sneh Ghar should be able to understand the child Protection Policy and what s/he is entitled to as part of Right to Protection. We expect that children will be able to understand and raise their concerns in case of inappropriate behaviour by adults. A colorful, illustrated book in simple language, the comic covers different forms of abuse, reporting mechanism and its follow up thereafter. It has a separate section educating them on how to minimise being at risk.

Emergency Protocol

Safety is a human concern, one that every Rainbow Home/Sneh Ghar must take seriously and strive continually to achieve. It is also a legal concern, as we can be held liable if we do not make efforts to provide a safe and secure environment. This document provides guidance for developing a practical, viable emergency arrangement in the homes. It promotes a common understanding of the fundamentals of risk and helps to produce integrated, coordinated, and synchronized plans to firstly prevent it and in the event of an accurence, address it appropriately.

Home Management

This manual discusses the characteristics of a child friendly residential set up. As with any home, long term residential care homes for children from the street should provide safety, comfort and space for a range of activities for its residents. Among other important information, it throws light on liaison with government towards preparing the MOU for building sharing, the specific infrastructural requirements and the innovations required in making buildings liveable and welcoming. It also covers in detail the many service aspects of running the home smoothly including kitchen management, housekeeping, sanitation, interior arrangements and aesthetics, fire safety, emergency management, time management, budgeting, purchase, storage etc.

Building Caring Communities

The very first and the most crucial step in the journey of ensuring safety and protection to children on the street is to befriend them and understand the world from their eyes. From knowing the reasons for leaving home to how they enter the city, the spots in the city where they live, the significant others in their lives, their routine, aspirations, challenges they face are described in detail in this manual. The entire process of establishing a relationship of trust and assessing the vulnerability has been also been designed and articulated here. The significance and the method of involving the community, the immediate neighbours as well as the stake holders in the larger community are also documented in this manual.

Education Manual: Preparing for School and Life Ahead

The greatest challenge for education planners for children from the streets to support them to bridge the educational gap before mainstreaming them. The home prepares an individual education plan for each child and monitors its progress. We advocate a comprehensive approach to education, one that will prepare the children for life. The manual outlines the needs, concerns, challenges, and potential solutions in developing and implementing such a comprehensive and holistic education program.

Physical Health Care

This module spells out a approach towards building a health programme for children in non-custodial residential care. It proposes a shift from a medical approach towards a more holistic outlook addressing the preventive, promotional and curative physical health care needs of children including immunisation, hygiene, health education, de-addiction and nutrition tracking. It also talks about the need to establish linkages with public and private health care institutions and functionaries at primary, secondary and tertiary levels for the care of children. There is a separate section dedicated to providing emergency curative health care support (including for serious ailments) to children who are still on the streets (not in the home as yet).

Home Records

Record keeping is essential as it helps to ensure child care continuity, service improvement and transparency in all processes in the Rainbow Home/Sneh Ghar. The manual provides a clear understanding and consistent practice of recording and talks in detail about the various kinds of records that are required to capture the services offered in the home , both statuary (JJ & SSA) and others.

Learning for Life (Life skills curriculum)

The life skills curriculum is a guidebook which initiates contextualized life-skills education in a structured manner centered around –“I, Me, My” (self- physical. emotional), the planes of being- self, team/ immediate relations, social cultural and aspiration are addressed and all levels in terms of – values, attitudes and behaviors are included. Another important aspect is to build meaning and sense of self-worth as a part of society, to actually be able to not only claim public space in a positive manner but also as an active agent for change. (Another version, especially addressing the needs of older children on the cusp of transition to adulthood is in the final stages of preparation).

Udaan: Taking Flight

This manual is about Transition – from childhood to adolescence and the simultaneous transition from secure, home living to responsible, independent living. The manual brings together researched knowledge and the experiences of those who have worked with adolescents and presents approaches and guidelines that are a valuable resource for Sneh Sathis in their attempts to meet the needs of children transitioning out from care.

A Handbook of Career Options

This manual is a supplementary to “Udaan” Manual. It’s a detailed document on various career options available in various sectors along with details such as eligibility; skills required; future options; institutions offering the required course & starting salary. This document will help the child in making an informed decision about his/her career choice.

Caring of Carers

Carers are the backbone of the care program. This manual covers aspects of human resorce management begging from recruiting, inducting them, deploying them appropriately and supporting, supervising their work as well as personal growth needs while they take on the residential, full time responsibility.It includes the number and profile of carers that is best suited to the smooth running of the homes, opportunities and challenges for the organization and the carers.

Budgeting and Finance

The successful implementation of any program is based on the understanding and execution of simple and clearly laid out financial guidelines & norms. The finance manual brings information about the aspects ranging from accounting systems, financial management and fund accounting, purchasing/procurement system and inventory management, fixed assets management system, budgeting and budgetary control, statutory and legal requirements, financial review and audit system etc.


Every child has a fundamental right to good quality schooling and the street child is entitled to this right no less than any other. But in reality they face extraordinary challenges to access these fundamental rights. This manual outlines how state and urban local governments can undertake the program of open and comprehensive care for street children and other deprived children on a larger scale.

Summary Manual

Summary Manual gives a snapshot of the non-custodial comprehensive care approach covering various aspects of working with street children, mobilization from streets, managing of Rainbow Homes for Girls/ Sneh Ghars for boys. It also includes the various services to be provided in the home to cater to the fundamental rights of food, clothing, shelter, health and education.

Copyright @ Rainbow Homes Program-ARUN

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